Good Lock Privacy Notice
Effective Date : [2023.11.14]
At Samsung Electronics Co., Ltd. (“Samsung”), we know how important privacy is
to our customers. Samsung is the data controller, located in Korea, for Samsung
account and its services and features, as listed below and described in this
Privacy Notice (collectively, our “Services”). We created this Privacy Notice
to make sure you understand how we collect and use your personal information.
Good Lock is a service that supports user customization in relation to the major features of the Galaxy device such as lock screen, home screen, quick panel, navigation bar, keyboard and so on. After installing the Good Lock app, you can separately install and use the plug-in apps you want.
Our privacy notice is subject to change from time to time without notice. Although, we will make every effort to keep you informed of any changes to the Privacy Policy, you are advised to review the policy periodically.
This Privacy Policy applies to the personal information we collect through the Good Lock services. It does not apply to information collected by other apps, websites or services provided by Samsung. Samsung is the data controller for the processing of personal data.
WHAT INFORMATION DO WE COLLECT?
Through Good Lock, we obtain and maintain information
about you in various ways.
Good Lock collects information from you directly. For example:
· When you create an account or profile with us, we may ask for information such as Customer Samsung account ID information, preference information for each voting item. In addition to the information you provide, we will collect information about your use of our Good Lock through software on your devices and by other means.
· Good Lock usage: Information about your usage of Good Lock including about how, when, and for how long you use Good Lock
· Device information: Your hardware model, device hardware information, IMEI number, advertising identifiers (including Google Ad ID and Android ID), other unique device identifiers (such as IP address and GUID), serial number, device settings (including language and lock settings), device status information (including connections with other devices), current app, software and operating system version, country and network codes and MAC address.
· We may collect personal information that you provide through other Samsung devices, apps and online features and services, including your cross-platform and cross-device online activities. We may combine information we obtain about you for the purposes described herein. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection or otherwise with your consent.
We also may
collect other information about you, your devices and apps and your use of the
Services in ways that we describe to you at the time of collection or otherwise
with your consent.
HOW DO WE USE YOUR INFORMATION?
We use the information we collect for the following purposes:
· To improve and develop our service such as applying users feedback and requirement by understanding customer satisfaction and preference;
· To develop and provide new useful features based on users stats regarding product/service use;
· To monitor server malfunction
· To identify and authenticate you so you may securely use our Services;
· To provide you with our Services;
· To improve and customize your experience with our Services, such as delivering content and responses tailored to you and the way you interact with our Services;
· To respond to your requests, enquiries and instructions made through or about our Services;
· To operate, evaluate and improve our Services and our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products, services and customer base; conducting market research; performing data analytics; and performing accounting, auditing and other internal functions);
· To protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
·
To comply with and enforce applicable
legal requirements, relevant industry standards and our policies, including
this Privacy Notice and the Global Privacy Policy found here: https://privacy.samsung.com/.
WHO DO WE SHARE YOUR INFORMATION WITH?
We will disclose your information internally within our business and to the
following entities, but only for the purposes described above.
• Affiliates :
other Samsung Electronics Group companies (acting as data controllers or data
processors) which we control or own;
• Business partners : partners who we work with to provide our
Services (acting as data controllers), such as when you link accounts or
services with our business partners in order to provide you with new or
improved features. These business partners control and manage your personal
information;
• Service providers : carefully selected companies that
provide services for or on behalf of us (acting as data processors), such as
cloud platform providers who maintain data on our behalf. These providers are
also committed to protecting your information and must enter into legal
agreements with Samsung before we share personal data with them;
• Other parties (acting as data controllers) when required by law or as
necessary to protect the Services : For example, it may be necessary
by law, legal process or court order from governmental authorities to disclose
your information. They may also seek your information from us for the purposes
of law enforcement, national security, anti-terrorism or other issues that are related
to public security;
• Other parties in connection with corporate transactions : We
may disclose your information to a third party as part of a merger or transfer,
acquisition or sale or in the event of bankruptcy to other data controllers;
and
• Other parties with your consent or at your direction : In
addition to the disclosures described in this Privacy Notice, we may share
information about you with third parties when you separately consent to or
request such sharing.
HOW LONG DO WE RETAIN YOUR INFORMATION AND WHERE DOES IT GO?
How long your data will be retained depends on the legal basis relied upon to
process your data. For example, data we process to perform our contract with
you requires us to keep the data throughout the time you use our Services. As
long as you are an active user of our Services, we will retain and process
these data. Data such as your account information and device information and
identifiers fall into this category.
Data we process in accordance with our legitimate interests, such as your usage
of our Services, are only kept for as long as needed for the purposes for which
it was collected. For example, these data may be collected to perform analytics
so we can develop improvements to our Services, or we may process data to keep
a record of enquiries you have made through or about our Services to improve
your customer service experience.
In addition, we may also process your data based on your consent. If you
withdraw your consent, we will stop processing the data that rely on that
consent, but it will not impact the processing of data collected prior to your
withdrawal until the purposes for which such data were collected have been
achieved.
Please note, although we aim to retain your data for the time period described above,
your data may be processed longer pursuant to applicable law. For example, if a
specific statute mandates we require a certain piece of data, we will comply
and retain that data until the required retention period expires.
As long as your data are retained by us, your data will always be subject to
appropriate safeguards.
Your use of our Services will involve the transfer of your personal information
to and storage and processing of your personal information in other countries.
Such countries include, without limitation, countries in the European Economic
Area, the Republic of Korea, the United States, the United Kingdom,
Switzerland, Australia, Singapore, India, Philippines and Argentina. Some
countries have been determined by the European Commission to adequately protect
your personal data, you can find a list of those countries here:
https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en.
All international data transfers are subject to legal requirements and
appropriate measures to ensure that your personal information is processed
safely and as you would expect. Such measures include the use of Standard
Contractual Clauses to safeguard the transfer of data outside of the EEA and
the UK. To request more information or to obtain a copy of the contractual
agreements in place, please see the CONTACT US section of this Privacy Notice.
HOW DO WE KEEP YOUR INFORMATION SECURE?
We take data protection very seriously. We have put in place physical and
technical safeguards to keep the information we collect secure. However, please
note that although we take reasonable steps to protect your information, no
website, internet transmission, computer system or wireless connection is
completely secure.
WHAT ARE YOUR RIGHTS?
Your personal information belongs to you. In accordance with applicable law,
you have the right to ask us to provide details about what we’ve collected, and
you can ask us to delete it or correct any inaccuracies. You can also ask us to
restrict or limit processing, sharing or transfer of your personal information,
as well as to provide to you your personal information that we’ve collected so
you can use it for your own purposes. You have the right to data portability
which means you can ask us to provide your personal information to you or to a
third party in a machine-readable format. You can also object to your personal
information being processed and to withdraw your consent. However, requesting
the deletion of your personal information may also result in a loss of access
to Services we provide. We won’t delete data that we’re required by law to
retain.
You also have the right to object to processing on the basis of legitimate
interests, and to object to processing for marketing purposes, including
profiling.
To make a request concerning your rights or to make an enquiry, contact us. See
the CONTACT US section.
CONTACT US
You can contact us to update your preferences, correct your information, submit
a request or ask us questions.
You can also contact us at:
Data Controller
Samsung Electronics Co., Ltd.
129, Samsung-ro, Yeongtong-gu,
Suwon-si, Gyeonggi-do 16677, Republic of Korea
UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice may be updated to let you know about changes in how we
collect and process your information in the Services or changes in related
laws. The date when the document was last updated is shown at the top of this
Privacy Notice.